LADA World Support - Privacy policy

This policy explains in detail how “LADA World Support” along with its affiliated companies (hereinafter “we”, “us”, “our”, “LADA World Support”, “https://support.ladaworld.com”) use any information collected during any session of usage by you (hereinafter “your information”).

Your information is collected via two ways. Firstly, by browsing “LADA World Support” will cause the software to create a number of cookies, which are small text files that are downloaded on to your computer’s web browser temporary files. The first two cookies just contain a user identifier (hereinafter “user-id”) and an anonymous session identifier (hereinafter “session-id”), automatically assigned to you by the software. A third cookie will be created once you have browsed topics within “LADA World Support” and is used to store which topics have been read, thereby improving your user experience.

The second way in which we collect your information is by what you submit to us. This can be, and is not limited to: posting as an anonymous user (hereinafter “anonymous posts”), registering on “LADA World Support” (hereinafter “your account”) and posts submitted by you after registration and whilst logged in (hereinafter “your posts”).

Your account will at a bare minimum contain a uniquely identifiable name (hereinafter “your user name”), a personal password used for logging into your account (hereinafter “your password”) and a personal, valid email address (hereinafter “your email”). Your information for your account at “LADA World Support” is protected by data-protection laws applicable in the country that hosts us. Any information beyond your user name, your password, and your email address required by “LADA World Support” during the registration process is either mandatory or optional, at the discretion of “LADA World Support”. In all cases, you have the option of what information in your account is publicly displayed. Furthermore, within your account, you have the option to opt-in or opt-out of automatically generated emails from the software.

Your password is ciphered (a one-way hash) so that it is secure. However, it is recommended that you do not reuse the same password across a number of different websites. Your password is the means of accessing your account at “LADA World Support”, so please guard it carefully and under no circumstance will anyone affiliated with “LADA World Support” or another 3rd party, legitimately ask you for your password. Should you forget your password for your account, you can use the “I forgot my password” feature. This process will ask you to submit your user name and your email, then the software will generate a new password to reclaim your account.


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